Webshipper allows you to create your own personalised tracking mail templates that you are able to set up in many different languages. 

Head over to Settings > Mail templates and create a new mail template. 

The mail template itself is built using HTML and CSS enabling you to customise everything just like you want to.

If you are not familiar with HTML and CSS but still want to edit the text of the tracking mail, you can of course still do so. Find the piece of text you want to edit in the code and replace/edit it.

Add multiple languages by pressing 'Add language'. Your customers will then receive the tracking mail depending on the recipient country.  

If you are ever in doubt about the look of your mail template, press 'Example' in the top right corner.

You can use placeholders to display customer and shipment information.

Finish your email template by pressing ''Create template'.

Congratulations! You have now created your first tracking mail template. 

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